Refund
Most health insurance companies in the Netherlands refund partly or fully consultations registered at the NVKH, only when you have a complementary insurance. Please consult your insurance policy whether you are eligible for refunds. Note that, the ‘own risk threshold’ doesn’t apply for complementary insurances.

Payment
Through bank transfer or cash payment. You will receive an invoice for your insurance after the consultation.

Cancellation of an appointment
You can reschedule or cancel an appointment at least one office day in advance of the appointment. Please note that a cancellation fee will be payable for the full consultation when you do not give the 24 hour notice.